Valiora buyer information
How the Valiora 60-Day Guarantee Works
A practical summary of the current seller return policy, including what to do before sending a package back.
60-day purchase protection
The current Valiora returns policy states that orders are protected by a 60-day money-back guarantee. To start a return, contact customer service within 60 days of the purchase date and include the order number.
Return process summarized
- Contact Valiora customer service within 60 days of purchase.
- Include your order number and request return instructions.
- Do not send a package before receiving authorization and the correct return address.
- Return shipping is generally the customer's responsibility unless the item arrived damaged or incorrect.
- Approved refunds are issued to the original payment method after the return is received and processed; bank processing times can vary.
Seller policy controls: This is a summary for convenience. The brand's current return policy and checkout terms govern the actual refund process.
Why this matters when comparing packages
A larger order has a higher upfront total, so the guarantee terms are an important purchase factor. Review the return instructions before choosing a multi-bottle option rather than relying only on the lower per-bottle price.
Check the current seller terms
Policies can change. Verify the live guarantee before completing checkout.